Order Processing:
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•Order Confirmation:
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•Upon successful placement of an order, you will receive an email confirmation with the details of your purchase.
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•Please review your order confirmation carefully to ensure accuracy. If you notice any discrepancies, contact our customer support team immediately.
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•Order Processing Time:
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•Orders are typically processed within 24 hours of being placed, excluding weekends and public holidays.
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•During peak seasons or promotional events, processing times may be slightly extended.
Delivery Information:
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•Delivery Areas:
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•We currently deliver to [list of cities/areas]. Please check our website for the most up-to-date list of delivery locations.
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•For areas not covered, we encourage you to contact us, and we will do our best to accommodate your request.
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•Delivery Time:
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•Our standard delivery time is [X] business days.
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•Delivery times may vary based on your location and any unforeseen circumstances, such as weather conditions or traffic delays.
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•Delivery Charges:
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•A flat fee of [X] will be applied to all orders.
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•Orders exceeding [Y] may qualify for free delivery. Check our website for current promotions and eligibility criteria.
Packaging:
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•Freshness Guarantee:
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•We take great care in packaging your vegetables to ensure they arrive fresh and in excellent condition.
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•Our packaging is designed to maintain optimal temperature and humidity levels during transit.
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•Eco-Friendly Packaging:
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•We are committed to minimizing our environmental impact. Our packaging is eco-friendly and recyclable.
Track Your Order:
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•Order Tracking:
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•Once your order has been dispatched, you will receive a tracking number via email.
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•Use the provided tracking number on our website to monitor the status and location of your delivery in real-time.
Missed Deliveries:
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•Reattempted Deliveries:
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•In the event of a missed delivery, our courier service will attempt a redelivery based on their schedule.
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•Ensure someone is available to receive the order, or provide delivery instructions during the checkout process.
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•Contact Support:
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•If multiple delivery attempts are unsuccessful, please contact our customer support team to reschedule or make alternative arrangements.:
Contact Information:
Customer Support:
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Phone:9066093082
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Email:santhefresh@gmail.com
We appreciate your trust in FreshVegeMart for your online vegetable shopping. We are committed to providing you with the best quality and service possible.
