Return Policy:
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Quality Assurance:
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•We take pride in delivering fresh and high-quality vegetables. If you receive produce that do not meet our quality standards, please contact our customer support team within [X] days of receiving your order.
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Damaged or Incorrect Items:
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•If your order arrives with damaged items or if you receive the wrong items, please notify us immediately with clear photos of the issue. We will initiate a return or replacement based on the specific circumstances:
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Returns Process:
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•To initiate a return, contact our customer support team via [email/phone] with your order number and details of the issue.
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•Our team will guide you through the return process and provide instructions for the return shipment.
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Return Conditions:
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•Returned items must be in their original packaging and in the same condition as when you received them.
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•We reserve the right to refuse returns if the items show signs of misuse, damage, or mishandling.
Refund Policy:
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Refund Eligibility:
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•Refunds will be processed for returned items that meet the conditions outlined in our return policy.
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•Refunds are typically issued to the original payment method used for the purchase.
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Refund Timeframe:
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•Refunds will be processed within [X] business days from the date the returned items are received and inspected.
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•Please allow additional time for the refund to reflect in your account, depending on your payment method and financial institution.
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Non-Refundable Items:
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Certain items, such as perishable goods, may not be eligible for a refund. However, if you receive such items in unsatisfactory condition, please contact us for further assistance.
Cancellation Policy:
Contact Information:
Customer Support:
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•Phone:9066093082
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Email:santhefresh@gmail.com
We appreciate your trust in FreshVegeMart for your online vegetable shopping. We are committed to providing you with the best quality and service possible.
